IMA Benelux

Help and advise, anywhere, anytime

Your bespoke assistant

To meet your needs on the field of roadside, home or health assistance services, we look at the challenge comprehensively. We find assistance solutions on your behalf, that 100% suit your requirements, and easily integrate into your own business processes through innovative tools.

Our care is human, empathetic and economically responsible. Our staff and our network of service providers always strive for excellency.


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  • Arrange vehicle repatriations quickly.

    At IMA Benelux, we have developed a solution to reduce repatriation time from the Schengen area by 4 days. And consequently increase your customer’s satisfaction : )

    Find out more here

  • Simplify the handling of damage case

    Claim assessments are possible thanks to photo-sharing, an in-depth telephone interview and an evaluation grid. Three solutions are on offer.

    Learn more 

  • Get My Car

    To win 4 days in vehicle transport management ? Yes, we can, and it’s an exclusive IMA Benelux 😉


  • When Inter Mutuelles Assistance joins forces with a French Start Up

    IMA collaborates with Liberty rider, a Free application for bikers and scooter riders’ safety which looks after you and reassures your loved ones.

    discover more about our collaboration

  • ecall-europe-legislation

    eCall - emergency Call

    We are proud to have received the official authorisation by the Belgian government to operate private eCall services, according to the new european legislation. This consolidates our 13 years experience on this field in the Benelux countries, as well as our active involvement in making connected cars a reality.

    How does it work ? 

  • The digital home assistance developed for P&V by IMA Benelux

    No more electricty in your water boiler? Finding a high quality repairer who can fix the problem quickly may sound like very challenging.
    Thanks to Fixiteasy by P&V, you can get a fair price in a few clicks and you can choose the right intervention time by yourself!

    Discover more here 

  • ima-start-benelux-assistance

    Track the breakdown mechanic's progress in real time

    Ensure tracking of service providers in real time while making pre-declarations of an accident easier.

    Discover more about the IMA Start app

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