Provide your clients with our white-label assistance services 24 hours a day, seven days a week around the globe. We bring excellence to your assistance products for the benefit of your own brand!
To meet your needs on the field of roadside, home or health assistance services, we look at the challenge comprehensively. We find assistance solutions on your behalf, that 100% suit your requirements, and easily integrate into your own business processes through innovative tools.
Our care is human, empathetic and economically responsible. Our staff and our network of service providers always strive for excellency.
Claim assessments are possible thanks to photo-sharing, an in-depth telephone interview and an evaluation grid. Three solutions are on offer.
A replacement Quality Coordinator
Be the person who makes the difference for customers. Make sure that a less satisfied customer is ready to put their trust back in us.
From 1st April 2018 all new vehicles in Europe will be fitted with eCall technology. At IMA Benelux we have been answering eCall calls since 2006 and have become the market leader.